Shipping, Move-in & Move-out Information

Here you will find information regarding shipping your materials to the event, Sponsor and Energy Hub move-in and move-out hours, and other details relating to the set-up and removal of your materials.

Shipping Information Move-in Information Move-out Information

Sponsor & 1-to-1 Meeting Room Shipping Information

Shipping Materials Direct to the Venue	Hyatt Regency Lost Pines Resort and Spa will begin accepting shipments for the event on April, 18, 2025. Shipments arriving prior to this date may be refused and/or incur additional storage fees. Packages/freight received at The Hyatt Regency Lost Pines will incur inbound and outbound handling fees, payment arrangement with the hotel is the responsibility of the sponsor. For inquiries on shipping and receiving of materials at the venue, you can contact the Shipping and Receiving department at the Hyatt Regency Lost Pines. ONCE SHIPMENT ARRANGED, please send the following information to Brendan Myers with Event Operations at bmyers@divcom.com: Carrier/Shipping Service (FedEx, UPS, etc.) Tracking #’s # of boxes/pallets Expected arrival date at venue Event Management will check with the Hyatt Regency Lost Pines on your shipment’s arrival.
Shipping Address LABEL ALL PACKAGES	Please have packages arriving labeled with the following information: GUEST NAME AND/OR COMPANY NAME Smart Energy Decisions/APRIL 21-23 HYATT REGENCY LOST PINES RESORT & SPA 575 HYATT LOST PINES ROAD CEDAR CREEK, TX 78612

Shipping Materials Direct to the Venue

Hyatt Regency Lost Pines Resort and Spa will begin accepting shipments for the event on April, 18, 2025. Shipments arriving prior to this date may be refused and/or incur additional storage fees.

Packages/freight received at The Hyatt Regency Lost Pines will incur inbound and outbound handling fees, payment arrangement with the hotel is the responsibility of the sponsor.

For inquiries on shipping and receiving of materials at the venue, you can contact the Shipping and Receiving department at the Hyatt Regency Lost Pines.

ONCE SHIPMENT ARRANGED, please send the following information to Brendan Myers with Event Operations at bmyers@divcom.com:

Carrier/Shipping Service (FedEx, UPS, etc.)
Tracking #’s
# of boxes/pallets
Expected arrival date at venue

Event Management will check with the Hyatt Regency Lost Pines on your shipment’s arrival.

Shipping Address

LABEL ALL PACKAGES

Please have packages arriving labeled with the following information:

GUEST NAME AND/OR COMPANY NAME
Smart Energy Decisions/APRIL 21-23
HYATT REGENCY LOST PINES RESORT & SPA
575 HYATT LOST PINES ROAD
CEDAR CREEK, TX 78612

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Sponsor & 1-to-1 Meeting Rooms Move-in Information

Move-in Schedule	Set-up for sponsors at the 1-to-1 Meeting tables will take place as follows:: Monday, April 21: 11:00 AM – 3:00 PM* Tuesday, April 22: 7:00 AM – 9:00 AM (additional hours if unable to set-up on Monday) * As the Welcome Happy Hour & Networking event begins in this room at 5:00 pm on Monday, April 21, we strongly encourage all sponsors to be set-up and be present on Monday – don’t miss this opportunity to network with the Buyers and connect with colleagues who will be there! All freight must be moved in and the 1-to-1 meeting space area setup by 9:00am, Tuesday, April 22.
Hand-Carried Freight / Material Handling	Move-in and move-out through the lobbies is strictly limited to hand-carry items. Examples of acceptable hand-carry materials include boxes, suitcases or fiberboard shipping cartons carried by one person, portable displays on wheels and small luggage racks. The use of carts, dollies, flatbeds, pallet jacks or other mechanical equipment is prohibited.

Move-in Schedule

Set-up for sponsors at the 1-to-1 Meeting tables will take place as follows::

Monday, April 21: 11:00 AM – 3:00 PM*
Tuesday, April 22: 7:00 AM – 9:00 AM (additional hours if unable to set-up on Monday)

* As the Welcome Happy Hour & Networking event begins in this room at 5:00 pm on Monday, April 21, we strongly encourage all sponsors to be set-up and be present on Monday – don’t miss this opportunity to network with the Buyers and connect with colleagues who will be there!

All freight must be moved in and the 1-to-1 meeting space area setup by 9:00am, Tuesday, April 22.

Hand-Carried Freight / Material Handling

Move-in and move-out through the lobbies is strictly limited to hand-carry items. Examples of acceptable hand-carry materials include boxes, suitcases or fiberboard shipping cartons carried by one person, portable displays on wheels and small luggage racks. The use of carts, dollies, flatbeds, pallet jacks or other mechanical equipment is prohibited.

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Sponsor & 1-to-1 Meeting Rooms Move-out Information

Move-Out Hours	The breakdown of the 1-to-1 meeting space will take place as follows: Wednesday, April 23: 1:00 PM – 4:00 PM Sponsors are not allowed to break down their table areas nor removes materials from the room prior to the close of the 1-to-1 meetings at 1:00 PM on Wednesday, April 23. Please arrange your travel plans and schedule flights accordingly. All sponsor items must be packed and removed from the 1-to-1 meeting space by 4:00 pm on Wednesday, April 23. All sponsor property remaining in the facility after the end of the event shall be subject to storage or disposal at the sponsor’s expense.
Returning your Freight	Sponsors who have items to be shipped will need to have their boxes/cases packed and labeled no later than 4:00pm on Wednesday, April 23 Packing up is your responsibility! Items are to be taped, label applied and left at your table for the hotel staff to collect for outbound shipments. The Hyatt Regency Lost Pines staff will be available at the close of the 1-to-1 meeting sessions open hours to answer questions and assist. Please be prepared and bring shipping labels along with FedEx or UPS account numbers if you/your company has one. If using a different carrier, pick-up arrangements must be made directly by you with the carrier.

Move-Out Hours

The breakdown of the 1-to-1 meeting space will take place as follows:

Wednesday, April 23: 1:00 PM – 4:00 PM

Sponsors are not allowed to break down their table areas nor removes materials from the room prior to the close of the 1-to-1 meetings at 1:00 PM on Wednesday, April 23. Please arrange your travel plans and schedule flights accordingly.

All sponsor items must be packed and removed from the 1-to-1 meeting space by 4:00 pm on Wednesday, April 23. All sponsor property remaining in the facility after the end of the event shall be subject to storage or disposal at the sponsor’s expense.

Returning your Freight

Sponsors who have items to be shipped will need to have their boxes/cases packed and labeled no later than 4:00pm on Wednesday, April 23

Packing up is your responsibility! Items are to be taped, label applied and left at your table for the hotel staff to collect for outbound shipments. The Hyatt Regency Lost Pines staff will be available at the close of the 1-to-1 meeting sessions open hours to answer questions and assist.

Please be prepared and bring shipping labels along with FedEx or UPS account numbers if you/your company has one. If using a different carrier, pick-up arrangements must be made directly by you with the carrier.

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